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How to Build a Customer Profile for Retail and B2C
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It is known that users perceive content that meets their needs well. But how to find and attract those people for whom your product will be the best? You need to qualitatively research the target audience and create a customer profile.

In one of our previous publications, we talked about how to define your target audience. Today, we will talk about what criteria and why you should pay attention to when creating a customer profile for retail and B2C (Business-to-Consumer).

Customer Persona and Customer Profile: differences
Customer Persona and Customer Profile are two marketing tools that help you better understand your target audience and interact with them more effectively. But they are not identical because they have different features and functions.

Customer Persona
What is a customer portrait?

A customer portrait is a detailed image of your ideal customer. That is, a real buyer WhatsApp Number Database representing a specific audience segment. It is created based on specific data and characteristics of your target audience. These are age, gender, education, income level and solvency, preferences, interests, lifestyle, problems, needs, customer motivation, and (important!) personality characteristics. In addition, a Customer Persona can include a description of the desires and dreams of customers.

Why is it needed?

Customer Persona is more individualized and specific, aimed at creating an image of a representative of your audience. It allows you to get a clear idea of who exactly your customers are, what strategies can be used to attract them and meet their needs. Such information helps to create marketing materials, develop an action plan for promoting an online store and increasing sales.

Customer Profile
What is a customer profile?

A customer profile is a description of the general characteristics and attributes of your target audience. It helps you understand your target group of consumers without going into detail about specific features or individual characteristics of each customer.

Typical characteristics that can be included in a customer profile are age, gender, location, income, education, marital status, payment habits, frequency of purchases, and other demographic Jamaica WhatsApp Number List and behavioral characteristics. By analyzing these characteristics, you can get an idea of who your products or services are targeted at.

What is it for?

In essence, a customer profile is a general description of the target audience (Target Audience Description). It can be used to develop marketing strategies, create content, and determine communication channels with the audience.
In general, the main difference between a profile and a customer portrait is the level of detail of the information.

Criteria for creating a client profile
By analyzing your audience and creating a profile, you can better understand your customers and develop marketing strategies that effectively engage with them.

Since online stores operate primarily in the B2C segment, it is important to study a number of characteristics to create a buyer profile.
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